Policies

Food And Beverages

Cline Tours, Inc. has adopted a NO ALCOHOL policy

We allow food and beverages on our coaches if the schedule necessitates, but ask you to keep the coach clean, and return it to us the way you received it. We do not allow sunflower seeds, Doritos, Cheetos, or gum. Drinks must be in screw-top plastic bottles.

We ask you to refrain from smoking on our coaches. All coaches have restrooms on board.

Insurance

Every time you charter our coach you are automatically covered by our 10 million dollar accident/liability insurance policy. Cancellation insurance for medical emergency conditions is available for charter groups. Call for your brochure explaining various insurance options.

Driver Safety/Comfort Stops

Cline drivers realize that your schedule is very important to you, but even more important is your safety especially if you are traveling long hours through the day or night!

If your driver makes a quick stop every 2.5 to 3 hours to use the lavatory or to get a quick cup of coffee to go, it is for the driver and passenger’s safety and everyone else using the highway.

How Long Can A Driver Work Today Without A Break

Drivers have a limit to how many hours they can safely work all day and still legally operate a commercial vehicle on our nations highways. Drivers are not permitted by the Federal Government or Cline Tours to work more than 15 hours per day, which is divided between 10 hours of driving plus an additional on-duty at your service time of 5 hours totally 15 hours of work each day. Your driver needs off-duty time for lunch and/or dinner, as part of a break in the middle of the day, to allow the driver a couple hours of off-duty time for rest and/or nourishment. Lastly, each evening the driver must be off-duty 9 hours to secure the coach and sleep.

Why Is My Driver Not Idling The Coach

The driver may not be idling the coach for your comfort during the day or this evening as they are instructed to follow environmental regulations that prohibit motorcoaches from idling while picking up or dropping off passengers in certain cities and towns across the nation. We want to follow the law to avoid fines. We also want to be good stewards of our environment.

Chaperons Of Youth Groups

One adult must remain in the rear of the coach while minors are on board to monitor activity. If the schedule necessitates, eating on the coach is permitted. Please have the youth treat our coach like it is your home or classroom.

ADA Regulations

Cline Tours, Inc. is pleased first class ADA service to our guests. It is our pleasure to serve you.

We are committed to complying with all ADA regulations.

Please let us know how we can best accommodate passengers in your group who need assistance.

ADA regulations require us to know the height, weight and length of your mobility device. Cline will not be able to accommodate you if your device exceeds the 30″ X 48″ size limit and/or the 600 pound weight limit.

We require all passengers to be seated in a regular seat on our motor coach or belted to their mobility devices.

If available, you may transfer to a regular coach seat.

All of us at Cline work very hard to provide you the best travel experience available. Please let us know how we are doing.

All Aboard!